How is it different than traditional business
processes?
Intelligent robotic
process automation is a type of system that
automates certain business processes. This form of
automation is typically software-based but can also
be done with hardware.
Possible uses for this
type of automation are customer service, human
resources, and finance operations. The use of
intelligent robotic process automation in customer
service has been found to offer faster customer
responses. However, some studies have shown that
there may not be a benefit to these automated
interactions regarding cost savings and the quality
of customer service interactions.
Intelligent robotic
process automation differs from traditional business
processes because it improves the way we do our work
by adding intelligence. It first identifies a
problem and then tries to fix it in a way that is
more efficient than we would normally do without the
help of an intelligent robotic process system.
BPO (Business Process
Outsourcing) and RPA (Robotic Process Automation)
are two different approaches to automation. BPO is
more of an outside-in process where an organization
outsources a certain kind of task to a third-party
service provider. On the other hand, RPA is more of
an inside-out process where software is installed on
the business’ server and does its job autonomously.
The biggest difference
between these two is that BPO is mostly still done
by humans who are employed by the company, while RPA
relies on software that only needs downtime to
recharge.
How to Implement IRPA in Your Business?
For any business, it is
important that they are in compliance with all
current laws and standards. Implementing IRPA should
be a priority.
Since IRPA is a
multinational law, it should be implemented in the
country where the business resides. There are two
primary options when it comes to implementing IRPA.
The first one is self-assessment and the second one
is third-party certification. Going with a
third-party certification is recommended because
this option gives you an independent evaluation of
your compliance level.
The implementation is
based on your situation, and every different type
has its own requirements. It can range from just
filling out the form for self-assessment to hiring
an external auditor for third-party certification,
etcetera.
You know you have been
doing a great job when someone starts using words
like “excellent,” “incredible,” “creative,” etc.,
but some people leave us thinking: what if these
words weren’t said? What if we had no written
How do you implement an IRCP in your business if you
don’t have any IT expertise or know-how?
You can hire
professionals if you don’t have any IT expertise or
know-how.
Our team of Robotics
Solutions at Accord Business Group is a valuable
resource that can teach you how to leverage Robotics
and AI technologies for your business. Our experts
are passionate, and they know their trade! As an
early adopter, we’ve been refining our solutions for
clients in the Telecommunications, Manufacturing,
Health Care, and Entertainment sectors.